Security
It is essential to provide a safe and secure environment to allow you to enjoy your online poker experience. At Gutshot Poker we are able to achieve this by ensuring cards are dealt randomly, taking the necessary steps to eliminate cheating, and ensuring your personal details are protected in all communications.
Collusion
Collusion is an unacceptable practice that undermines the integrity of the games. In order to combat collusion Gutshot Poker employs numerous preventative security measures which include random security checks and log-file reviews. Our analysis includes automatic tracking of betting patterns related to the strength of a player's hand and referencing that against other player’s actions at the same table to determine if they may be working together. Sophisticated algorithms are employed to identify, track and uncover collusion help to ensure the integrity of our system and fairness at our tables.
Our Security Team will promptly and thoroughly investigate all complaints received from players suspecting questionable practices or collusion. Any player found to be participating in collusion or deceptive practices will have their account immediately closed and will be permanently banned from our games.
Hackers
All communications between the client program running on your computer and the Gutshot Poker server are encrypted using the accepted industry standard encryption algorithm. The unique cards dealt to each player are delivered exclusively to that particular player's computer thus maintaining privacy and integrity of play. Packet-sniffing by other players cannot be used to gain any advantage. Each player's cards are sent exclusively to that particular player's computer. None of the other computers know what your hidden cards are, thus preventing an opponent from hacking their client software to determine your cards.
Confidentiality
For security reasons Gutshot Poker has the right to ask players to provide official documents to prove that he is the rightful account holder. Documents that may be required include: a copy of the front and back of the player's registered credit card, an identification card, a confirmation deposit form, and proof of address. Please be aware that we will ask for these documents when you make your first withdrawal.
For enquiries about Gutshot Poker Software and your online account email
support@gutshot.com. Our Customer Service advisors are available seven days a week.
For all other enquiries please use our
contact form.
Run by poker players, for poker players, Gutshot’s reputation is built on a strong sense of community spirit, a willingness to look after our customers and a desire to respond to and grow with their needs.
We recognize the importance of offering an environment in which players can develop their game as they play, we hope you do too, we hope you’ll choose Gutshot.com